Terms & Condition

Introduction

Welcome to Drama Llama Fashion Jewellery.
These Terms and Conditions govern your use of our website [insert your website URL] and your purchase of our products.
By accessing or using our site, you agree to these Terms. If you do not agree, please do not use our website.

Company Information

Drama Llama Fashion Jewellery is based in Wales, United Kingdom.
For any questions, you can contact us at:
📧 [Insert your contact email address]
🌐 [Insert your website URL]

Products and Descriptions

• We take care to ensure all product descriptions, images, and prices are accurate.

• As our jewellery may include handmade or natural materials, slight variations in colour or appearance may occur.

• All prices are shown in GBP (£) and include applicable UK taxes unless stated otherwise.

Orders and Payments

• By placing an order, you confirm that all details you provide are true and correct and that you are authorised to use the payment method provided.

• We reserve the right to cancel or refuse any order if fraud or misuse is suspected.

• Payment must be received in full before items are dispatched.

Shipping and Delivery

• Please refer to our Shipping Policy for details on processing times, delivery options, and international shipping.

• Delivery times are estimates and not guarantees. We are not liable for delays caused by postal services or customs.

Returns, Refunds, and Exchanges

We comply with the UK Consumer Contracts Regulations 2013.

• You have the right to cancel your order within 14 days of receiving your goods (exceptions apply for personalised or hygiene-sensitive items such as earrings).

• Items must be returned unused, in their original packaging, and in a resaleable condition.

• Please see our Returns Policy for full details.

Custom and Personalised Orders

• Custom or made-to-order items cannot be returned or refunded unless faulty.

• We will confirm design details with you before production begins to avoid errors.

Faulty or Damaged Items

If you receive a faulty or damaged item, please contact us within 7 days of receipt with photos and a description.
We will offer a replacement or refund in accordance with the Consumer Rights Act 2015.

Intellectual Property

All website content — including images, logos, designs, and text — is the property of Drama Llama Fashion Jewellery and protected by UK copyright law.
You may not copy, reproduce, or distribute any part of this website without written permission.

Privacy and Data Protection

We respect your privacy and comply with the UK GDPR and Data Protection Act 2018.
For full details, see our Privacy Policy.

Limitation of Liability

We are not liable for:

• Any indirect, incidental, or consequential damages arising from use of our website or products.

• Losses caused by incorrect use or handling of our jewellery.
  Our total liability shall not exceed the amount paid for the item purchased.

Links to Other Websites

Our website may include links to third-party sites. We are not responsible for their content or privacy practices.

Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Wales and England.

Changes to These Terms

We may update these Terms occasionally to reflect changes in law or business operations.
The latest version will always be posted on this page with the date of last revision.

Contact Us

If you have any questions about these Terms and Conditions, please contact:
📧 [Your Email Address]
🌐 [Your Website URL]